store 212-879-8669
insurance 855-879-8669|prescription fax 855-291-5930

Frequently Asked Questions (FAQ)

GENERAL QUESTIONS

Q: Do you have a retail store, and where is it located?

A: We have a store located on the upper east side of Manhattan. Stop by and visit us at 1201 Lexington Avenue (between 81st and 82nd streets), New York, NY 10075, or give us a call at 212-87-YUMMY (212-879-8669). We offer same day delivery throughout most of New York City.

We also have an insurance center located in Manhattan to help take and process breast pump insurance orders. If you have any questions about getting a breast pump at little or no out-of-pocket expense, take a look at our informational video or give us a call at 855-87-YUMMY (855-879-8669) and follow the prompts.

Q: Do you rent pumps?

A: Yes, we rent both Ameda and Medela hospital-grade breast pumps. See http://yummymummystore.com/pump-rental/ for more about rentals.

Q: Do you offer classes?

A: Yes, we offer a variety of classes for expectant and new moms. Check out our class schedule.

Q: Do you have an on-line gift registry?

A: Not yet, but we are working on it. Sign up for our newsletter and be the first to know when we launch it.

Q: How can I get breastfeeding tips, stay up-to-date on news, and hear about upcoming promotions?

Q: I am having problems with latch and I'm concerned my baby isn’t' getting enough.

A: These questions are best answered in person by a lactation professional. But help should be close to home. Information about finding a breastfeeding support group in your area, please visit La Leche League. To locate an International Board Certified Lactation Consultant (IBCLC) who can visit you at home to assist with breastfeeding, visit the United States Lactation Consultant Association (USLCA). And if you are in the NYC area, stop by our Breast Feeding Support Group to have a lactation consultant give you one-on-one advice and support.

Q: What is your return policy?

A: Our return policy is simple and straightforward. Read more…

INSURANCE QUESTIONS

Q: Can you help me get a breast pump through my insurance provider?

A: Yes, we can. We are a Durable Medical Equipment provider, in-network with over 30 insurance plans. Check out our informational video.

You can order your pump online any time or give us a call at 855-87-YUMMY (855-879-8669). The Insurance Center is open Monday-Friday 9AM-8PM Eastern time. If the call center is closed, calls will be returned the next business day.

Q: Do you offer multiple pumps through insurance and what is the difference between them?

A: We offer a variety of different pumps through insurance. The options vary plan to plan. To see which pumps you are eligible for, visit our insurance pump page and choose your insurance plan.

To compare the features of each pump, check out our Breast Pump Comparison Guide

Q: How do I know if I am covered for a breast pump through my insurance plan?

A: Once you have placed your order with Yummy Mummy, Yummy Mummy representatives will call your insurance carrier and determine your coverage for a breast pump. If you are covered for a breast pump, Yummy Mummy will ship you your pump at least 30 days prior to your due date.

If you have other questions about insurance orders please review our Frequently Asked Questions for Insurance Products.