Returns, Shipping & Cancellations Policy

Thank you for shopping with Yummy Mummy! We strive to provide you with high-quality breastfeeding essentials and an excellent shopping experience. Below is an overview of our policies regarding returns, shipping, and order changes. Please review carefully, and contact us if you have questions.

Returns & Exchanges

When Returns Are Accepted

Because many of the products we sell are covered under health and insurance requirements or are considered medical supplies, the following applies.

Non-returnable items include:

• Breast pumps or sealed medical devices once opened
• Items that have been used, washed, or are not in original condition
• Items that are custom ordered, sterile, or not eligible due to hygiene standards

Return approvals may be considered for:

• Manufacturer defects
• Damaged or incorrect items received
• Items returned within 30 days in original, unopened condition

All returns must be pre-approved by Yummy Mummy. Email orders@yummymummystore.com to request approval. Approved returns must be shipped back within 7 business days of approval.

How to Initiate a Return

Email us at orders@yummymummystore.com with:

• Order number
• Product name
• Reason for return
• Photo (if damaged or defective)

We'll reply with the next steps. Please note that returns for buyer's remorse are subject to a $20 return label fee.

Refunds

Once we receive and inspect your return:

• Approved returns with upgrade fees will be refunded to the original payment method.
• Refund processing may take up to 7 business days from receipt of the returned item.
• Shipping costs, where applicable, are non-refundable.
• All claims on insurance items are reversed within 6-8 weeks of the return being delivered.
• Items returned opened may not be approved after delivery.

If you have questions about your refund or claim reversal status, email orders@yummymummystore.com.

Shipping Policy

Order Processing

Orders are processed in accordance with your insurer's rules and regulations. We process most orders as soon as all documentation is received and insurance coverage is verified. It is our goal that all orders ship as soon as possible or no later than 30 days prior to your due date. You'll receive a shipping confirmation with tracking once your order is on the way.

Shipping Methods & Delivery Times

Standard Ground Shipping is free for all insurance orders. Expedited options are available for an additional fee.

• Standard Ground Shipping (3-7 business days)
• Expedited Shipping (2-3 business days)
• Overnight Shipping (1 business day)

For expedited shipping options, please email us at orders@yummymummystore.com. Delivery times are estimates and may vary with carrier delays, weather, or logistical issues.

Cancellations & Order Changes

Before Shipment

If your order has not been invoiced, you may request cancellation or modification. Email orders@yummymummystore.com with your request and order number. Changes are not guaranteed and depend on fulfillment and invoice timing.

After Shipment

Once shipped, orders cannot be cancelled. You may return eligible items following our Returns process above.

Questions or Support

We're here to help every step of the way.

We typically respond to returns and shipping inquiries within 1 business day.

Additional Notes

• Items returned without prior approval will not be accepted.
• If you believe your item was damaged in shipping, please contact us right away and we will work with you to resolve it.